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PRIVACY POLICY

What we store.
And what we do not.

Plain English. No legal padding. Everything below is what actually happens when you use Yemaru.

Last updated: November 1, 2026

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What we store

Required to run the service

Account information
  • Name — what you enter at signup or from your Telegram profile
  • Phone number — required; used as your login identifier and to link your Telegram activity
  • Email address — optional; used only for password reset if you provide one
  • Grade — the educational level you selected
  • Preferred language and UI locale — for interface display
  • Password hash — bcrypt-hashed; the plain password is never stored
  • Telegram user ID, username, and display name — if you connect via the bot
Learning activity
  • Every question you answer, your chosen option, and whether it was correct
  • Wrong answers saved to your revision ledger
  • Login timestamps and last-active time (for account safety)
  • Approximate location based on IP address — country-level only, never city or GPS
Payment information
  • Wallet balance in ETB (integer cents)
  • Purchase history — which material you bought, when, and for how much
  • Transaction ledger — top-ups, purchases, refunds, with dates and amounts
  • Reference notes — e.g. Telebirr receipt numbers that an admin enters when topping up your wallet

We never see or store card numbers, PINs, or banking credentials. Top-ups are recorded manually by admin after you send payment via Telebirr, CBE Birr, or cash.

For teachers and contributors
  • Which subjects you are assigned to teach
  • Which students are enrolled in your subjects
  • Questions and materials you have created (publicly attributed to your account)
🚫

What we do not store

Explicitly excluded

  • Credit card, debit card, or bank account numbers — we never process card payments
  • Your password in plain text — only a bcrypt hash
  • Your GPS location, home address, or precise coordinates
  • Your Telegram message history — the bot reads only the messages you send to it during a session; nothing else from your Telegram account
  • Any third-party tracking pixels, advertising IDs, or behavioral profiles
  • Voice recordings, photos, or biometric data — unless you upload a question image as a teacher
👥

Who can see what

Access is scoped by role

You
Your own data — your full profile, learning history, wallet balance, and purchases.
T
Your teachers — see your name, contact (email/phone), grade, activity counts (answers, accuracy), and purchases within their assigned subjects. They cannot see your password, wallet balance, or any material outside their subject scope.
A
Administrators — have full access to all accounts, purchases, and content. Used only for customer support, payment resolution, and platform moderation.
3rd
Third parties — none. No advertising networks, no analytics platforms, no data brokers. The only external service we call is the Telegram Bot API — and only to deliver messages/files to you, never to share your data.
💳

Payments and privacy

How money flows without exposing your data

Yemaru uses a wallet system rather than direct card payments. Here's what that means for your privacy:

  1. You send payment via Telebirr, CBE Birr, or cash — using whatever method your teacher or admin instructs.
  2. An admin credits your wallet balance in the system. Only the amount and date are recorded.
  3. When you purchase a material, the price is deducted from your wallet. No card, no bank, no third-party payment processor involved.
Result: we never see your card, bank, or Telebirr PIN. We see only "wallet +150 ETB on 2026-03-15" — never how that money arrived.
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Your rights

You control your data

✓ Access

View everything we have about you from your stats page — profile, activity, wallet, purchases.

✓ Correct

Fix your name, phone, email, or locale from Edit Profile. Contact your admin for grade changes.

✓ Delete

Request deletion of your account and all activity by emailing hello@yemaru.et. We process within 7 days.

✓ Data export

Request a CSV of your answers, purchases, and transactions by emailing hello@yemaru.et.

⏱️

How long we keep it

Retention policy

Account (name, phone, email, role) Until you request deletion
Answer history & revision ledger Until you request deletion
Purchase records & wallet ledger 7 years (legal retention)
Login logs 90 days
Server error logs (contain no user data) 30 days
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Students under 18

Yemaru is designed for students of all ages, including children in Grade 5. We collect the minimum information necessary to operate the service — no photos, no location, no contact list. Parents or guardians can request deletion of a child's account at any time by emailing hello@yemaru.et.

Questions about this policy?

Email us at hello@yemaru.et and we'll reply within 24 hours. We take privacy concerns seriously and will investigate any issue you report.

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